Mayday/Concierge Service Center Equipment Packages

 

The following National ITS Architecture equipment packages are associated with the "Mayday/Concierge Service Center" element.   Select the "Details" icon to see the detailed process specifications that support each equipment package, or consult the National ITS Architecture web site for more information.

 

Infrastructure Provided Yellow Pages & Reservation

This Equipment package shall have as prerequisite the capabilities of the Interactive Infrastructure Information Equipment package. In addition, this Equipment package provides the capability to provide specific traveler information, such as Yellow Pages information, with reservation capabilities.

 

Interactive Infrastructure Information

This Equipment package shall have as prerequisite the capabilities of the Basic Information Broadcast Equipment package. This Equipment package augments the Basic Information Broadcast Equipment package by providing the capabilities for interactive traveler information.

 

Mayday Support

This Equipment package receives Mayday messages, determines an appropriate response, and either uses internal resources or contacts a local agency to provide that response. The nature of the emergency is determined based on the information in the mayday message as well as other inputs. This package effectively serves as an interface between automated mobile mayday systems and the local public safety answering point for messages which require a public safety response.